Resend worker invitation

Resend worker invitation

When a worker has not received their invitation or the activation link has expired, you can easily send a new invitation. You can recognise these workers by the status "Invited" instead of "Active".

Method 1: Via Account Management (recommended)

1. Go to Settings → Accounts
2. Find the worker with status "Invited"
3. Click the three-dot menu (⋮)
4. Choose "Resend"

Method 2: Via the project

1. Open the project → "Workers" tab
2. Click the three-dot menu (⋮) → "Resend invitation"

What should the worker do?

1. Open the email and click "Activate account"
2. Set a password
3. After activation the status changes to "Active"

Problems?

• Check the email address is correct
• Ask the worker to check their spam folder